FAQ

How do the Falcon Eye cameras achieve its extreme features?

The Falcon Eye cameras do not work with an image intensifier unit as most night vision equipment does. The Falcon Eye cameras are build with a new type of CMOS sensor and combined with the advanced electronics and image controlling software it has been possible to create this unique system with a light sensitivity way beyond what other night vision systems can deliver.

How different are the Falcon Eye cameras?

The imaging unit is the same in all Falcon Eye cameras, all delivering the unique ability to see in the dark at the same image quality. The difference is in the housing.

KC-2000MKII is designed as a hand held video camera.

KC-1100MKII is CCTV style of camera with camera and control unit build into one closed box.

Why is KC-2000MKII manual focus?

Any existing auto-focus system does not work under the extremely low light conditions where the KC-2000MKII is typically used. Manual focus is essential in that environment, but it is not difficult once you get used to manual focus.

Are there any tips for acurate focusing?

The KC-2000MKII has a focus aid mode (4X digital zoom) which helps precise focusing.

Can I use ENG video camera lenses with the KC-2000 MKII?

Yes, you can use ENG video camera lenses if you use the Fujinon B4-C mount adapter. But in this case, you need a battery for operating the zoom and focus functions of the lenses. The adapter can be ordered through Komamura Corporation together with the purchase of Falcon Eye cameras.

Can I use SLR camera lenses or other photographic lenses with the KC-2000 MKII?

Yes, C-mount adapters are available from a wide range of suppliers. You can use a large variety of photographic lenses if you use those C-mount adapters. Please note that those lenses must be manual-focus (MF) lenses.

Can I use an external power source?

Yes, the KC-2000 MKII is equipped with a port for a DC power source. You can use an external power source in the range from 10 to 16V.

Is the KC-2000 MKII waterproof?

The KC-2000MKII is splash proof but not water proof. Please note that lenses are not water proof in many cases. We recommend the use of a “camera rain coat” when you use the KC-2000MKII in rain.

How long can I use the KC-2000 MKII for consecutive recording?

The operating time of the battery used in the KC-2000MKII is about 5 hours. You can shoot video for about 5hours if you use a 32GB card at standard mode, or 9,999 still images. By using an external recorder connected to the HDMI output port, it is possible to record even longer time. Video recorder boxes with HDMI input can be purchased from Black Magic and other companies. If you want to use the KC-2000 for several hours continuously, the camera may accumulate heat. It is recommended that you let the sensor cool down by pausing the recording in such a case.

Can I record still images and video images randomly?

Yes, still images will be stored in still files, whereas video images will be stored in video files respectively.

Can I use the KC-2000 MKII to record objects about 1 km away?

Yes, you can. But please use a sturdy tripod if you use an ultra-telephoto lens, because even slight shake on the camera side is likely to be amplified in the actual image. To prevent camera shake, please use the optional lens with image stabilizing system.

How far can I see (or record the image) with the KC-2000MKII?

There is no limitation of distance, and it all depends on the lens you use. You can even see stars if you mount the KC-2000MKII on a telescope. This is one of the significant benefits of KC-2000MKII.

How far can the camera see with the use of the IR flashlight that comes with the KC-2000MKII?

Up 50 meters. You can purchase a more powerful IR light to see at a greater distance. The stronger the power of IR light, the further you can see.

What do you mean by the interchangeable lens?

Unlike many of the consumer video cameras, the KC-2000MKII does not have a lens permanently attached to the body. Instead, it allows the users to change the lenses they prefer. The lens can be wide-angle or telephoto depending on the needs and the preferences.

What kind of lens adapters are available?

Following lens adapters are widely available in the market:

Canon EF –> C
Nikon F –> C
Pentax K –> C
B4 –> C
PL –> C

Under what temperatue can I operate KC-2000MKII?

The KC-2000MKII operates between -10 to 50 degrees Celcius. When you operate the KC-2000 under the extremely cold conditions, you may have to keep the battery in a pocket or relatively warm environment.

Can you tell me about the conversion ratio from Lux to ISO numbers?

The KC-2000MKII’s ISO converted number is 2,000,000 (based on the result of actual measurement by Komamura Corporation). The KC-2000MKII is capable of recognizing colors of images even if the subject is in extremely dim-lit conditions (even in the shooting condition as low as ISO 2,000,000).

Can I see or record the image through tinted glass or car windows?

Yes, you can. When you operate the KC-2000MKII from a car under such a circumstance, make sure to keep the inside darker than the outside.

When I shoot a video under the florescent light with KC-2000MKII, I get flickers. Are there any ways to eliminate flickers?

If you can gradually lower the shutter speed, you can find a level of speed you don’t see the flickers (see page 15 on the user’s manual).

Can I watch images on a TV monitor screen?

Yes, you can. You can watch images recorded in a SD card by inserting it into the SD slot of your TV set. If you wish to monitor real time images on the TV screen, please connect the HDMI terminal of the KC-2000 MKII with the HDMI terminal of your TV set.

Can I send the image on the KC-2000MKII to a remote location?

Yes, it is possible with the use of the WTS-2000 Wireless Transmission System or other transmission devices available in the market. The WTS-2000 allows the distance between 50 to 100 meters.

Does the KC-2000 MKII have a GPS function?

No. Please use GPS information available from your smartphone or DSLR camera.

Do I need any light when I use the KC-2000MKII?

Yes, KC-2000MKII does not work under the total darkness. A very small amount of light down to 0.005 lux is necessary.

Does the KC-2000 MKII work in the near total darkness?

You can capture images in dim-lit conditions as low as 0.005 lx. The brightness at 0.01 lx is about the brightness under the crescent moon. This is an approximate indication of the brightness of the subject. If the subject is in the total darkness without any dim light, the KC-2000 MKII does not work.

How far images can I capture with the KC-2000 MKII?

It depends upon lenses and working distances (camera-to-subject distances). You have to use an ultra-telephoto lens if you wish to capture details of the subject located far away. The maximum aperture opening of the lens becomes small in such a case, and the image becomes inevitably dark. For further details, please check image samples at www.falconeyecnv.com.

Can I capture images even in foggy, smoky or misty conditions?

The FogMode of the KC-2000MKII is effective for use in low image contrast and low clarity conditions such as fog, mist and smoke. The KC-2000MKII attempts to sharpen the image in this mode, even when it is difficult to see with the naked eye. For further details, please see Page 16 of the Owner’s Manual.

How long can I shoot video consecutively?

You can record video for about 296 minutes in the High Video Quality mode, 421 minutes in the Standard Quality mode, and 727 minutes in the Low Quality mode, when a 32-GB Class-4 SDHC card is used.

Which SD card do you recommend?

An SD card in the Class-4 or faster is recommended. The maximum capacity of the SD card is 32 GB.

Can I simply pull out the SD card after recording?

No, it has to be pushed first. If you push the SD card firmly against the camera, it pops up and be released from the slot.

Can I eject the battery any time?

Do not eject the battery while you are booting the camera or displaying an image. You can eject the battery only while there is no image on the viewfinder. Inappropriate battery ejection can result in a damage to the circuit board.

What lenses do you recommend for use with the KC-2000 MKII?

You can use a variety of lenses on the KC-2000MKII, depending upon application purposes. Please note the following points in order to derive the best performance from the KC-2000MKII:

  • C-mount lenses or other lenses with C-mount adapter
  • Lenses with large aperture of f/2.8 or faster (The faster the maximum aperture of the lens, the higher the performance of the KC-2000MKII)
  • MF (Manual Focus) lenses

What lenses can I mount on the KC-2000MKII?

You can use C-mount lenses and other MF lenses for single-lens reflex cameras. Please note the following remarks when you use those lenses:

  • You can use C-mount lenses as they are.
  • Please use a C-mount adapter when using MF lenses for single-lens reflex cameras. Only MF (Manual Focus) lenses can be used.
  • Please use a C-mount adapter when using B4 mount lenses

What can the Falcon Hard Case accommodate?

It can typically accommodate the following items:

  • KC-2000MKII
  • Sigma 120 – 300mm lens (F2.8)
  • CBC 12.5 – 75mm lens (F1.2)
  • battery
  • charger
  • 7-inch monitor.

What is the price?

Your local dealer can inform you about prices in your markets. Please contact Falcon Eye to get information about a dealer in your area.

Warranty

Komamura Corporation gives 12 month guarantee from the day of purchase – covering all spare parts and labour costs.
All repairs are handled by Komamura Corporation in Japan.
Shipping cost related to repairs must be covered by the customer.

Where to get support?

Please contact the dealer where you bought the Falcon Eye camera for support.

Video editing software needed?

There is no viewing or editing software included when purchasing the Falcon Eye camera. For  video or image editing, please buy your preferred software from your local dealer.

Where to buy?

Komamura Corporation sell the Falcon Eye cameras to an international network of authorized dealers. Please contact us for information about a dealer in your area.

Can I rent a Falcon Eye camera?

The Falcon Eye cameras will be available for rent through international rental shops. Please contact us for information about a rental shop in your area.

Where to buy accessories?

The Falcon Eye camera is designed to use standard video camera accessories like C-mount lenses, external microphones etc. Your local Falcon Eye dealer can recommend the best accessories for your application.

Can I make output changes for analog equipment?

You can use image recording devices such as Black Magic devices.

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